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Nobody wants to be the poor guy that has to fulfill the routine service requests manually. Service requestors don’t want to wait for the person behind the scenes to get around to working on their requests. Manual fulfillment of service requests is slow, prone to error, and not cost effective.

That’s where the power of SCSM-Orchestrator integration comes in to automate those routine requests.

This is a tutorial video showing how to set up an Orchestrator runbook to do something automatically and then include that runbook as an automated step in the process of a service request that is published the the Service Catalog as a request offering.

I’ll follow up this video with some more “real world” scenarios in a separate demo video/blog post. Definitely watch this video in HD and full screen to get the full effect!

We have a huge summer savings party just for you and everyone is invited! You can now save big with our prepaid packs. We have lowered the counts and the pricing on our popular sizes, 4x6s, 5x7s, 8x10s, 11×14, 16x20s, and 20x24s along with great savings on our 10-pack of our photo books.  To celebrate the virtual party savings simply click HERE. 

Summer is coming to an end.. but before then the summer heat is melting prices on our 11x14s!  Pick your favorite 11×14 and save big money. Prints, Metallics, Canvases and Aluminyzed Metal prints are all on sale. Hurry though, it ends August 27th. No code is needed for this sale. Share this on Facebook or RT on Twitter for your chance to win your own Aluminyzed Metal or Canvas Print.

Now through September 4th, 2012, you can save 50% off our 8×8- 14 page photo books. Code: pxsee it.